Contact Us

Customer Service – Here to Help

Support Email: We typically respond within 24–48 hours.

 Address: Hanoi, Vietnam Email: support@filloxa.com

Before contacting us, please check our [FAQ page] or [Terms of Service] for answers to frequently asked questions. If your question is about a specific product, we recommend reviewing the product description first.

For Shipping & Delivery information, [click here].

For details on our Return Policy, [click here].

If you are contacting us about a tracking number, please make sure it has been at least 1–2 business days since you placed your order — that is our standard processing time.

For any after-sales questions, please provide your order number so we can assist you quickly and accurately.